Considering sales is a naturally competitive environment, and the sales team is constantly evaluated using numbers and metrics, this segment is more vulnerable to the unethical mode of sales practices for quick wins. Move from untruth to truth. Not only do these cover how salespeople (and other company representatives) should interact with customers, they also detail how employees should treat each other and how the companys vendors should be treated. Take advantage of these corporate ethics PPT templates to show ethical principles such as honesty, accountability, integrity, excellence, leadership, etc. In some companies, such as IBM and Walmart, buyers are not allowed to accept so much as a free cup of coffee from a seller. Improving ethical behavior Being honest Maintaining confidence and trust Following the rules Conduct yourself in proper manner Treat others fairly Loyalty to company and associates Carry your share - 100% effort ETHICS IN PRODUCTION. What is sales ethics? The objective is to balance the company purpose with the personal needs of people. So should a sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales calls? Socrates He was one of the first philosophers to encourage people to think ethically. Business ethics as an Oxymoron. Team Leader -Core Network Ops ,PPC1-PIPE Cable Station .Madang at Telikom PNG, Do not sell or share my personal information. Typically, a sale is a sale when the product is delivered and accepted by the buyer. Try another search, and we'll give it our best shot. A class presentation of chapter 2 from Sales Management book by Hair. Free access to premium services like Tuneln, Mubi and more. Looks like youve clipped this slide to already. Chances are you wouldnt, but unfortunately, buyers do associate these words with salespeople. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. Slide 23: This slide shows Ethical Leadership Principles. The salesperson may hold that information, such as how many cases of the product they purchase or who their customers are, but that salesperson does not have the right to share that information with the customers competitor. Most salespeople agree that lavish entertainment and gifts are becoming less important in business because decision makers know these add to the costs of doing business and theyd rather get a better price than be entertained. Sales management is an integral part of marketing process. Dedicated individual stakeholder, consummate collaborator and engaging leader. Sales Ethics 1. However, as mentioned earlier, salespeople tend to be ethical people. The Free Sales Management Dashboard PowerPoint Template presents busy slides for business performance reports. The SlideShare family just got bigger. Or do they fire the customer? Click here to review the details. We've encountered a problem, please try again. Is your code of conduct clear and understandable? The sooner you do that, the faster youll grow. These are not the only issues that salespeople face. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Slide 16: This slide depicts Forces that shape Business Ethics. World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. This person monitors the organization to determine if it's making a good faith effort to abide by its stated values, that the code of conduct supports those values and that violations of those values are prevented or detected and addressed. Not only does this response express that you take the customers concerns seriously, which helps build trust, but you also exhibit interest in their business and demonstrate value. Ethical decision making The managers of Indian companies should also develop the following values:Move from the state of inertia to the state of righteous action. Comprehend the professional responsibilities of. It appears that you have an ad-blocker running. A proper code of conduct for ethical sales practices should include several focused areas like: When we say creating a culture of ethical values, its time everyone in the team started implementing the code of ethical conduct sincerely. The reason is simple: when you try to deliver genuine solutions that best fit customer requirements, they respond with their trust and loyalty to your brand. This is a three stage. -Academic Counselor, Soft skills Trainer. ", "One of our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io. Ethics is the set of rules or standards that govern the conduct of a person or members of a profession. This is a e commerce law and ethics diagram ppt sample . Solid policies and employee training can then be used as a defense against such charges, and the company would not be held liable. By accepting, you agree to the updated privacy policy. For example, a company should have a mechanism for reporting unethical activity in a way that protects the person making the report. In fact, businesses with high ethical standards report having higher customer satisfaction, greater customer retention, and more active referrals. Set an example for others! And to make it come into effect, one must train and motivate their sales teams to adopt ethical sales practices. The SlideShare family just got bigger. Anuj SharmaText Book: Fundamentals of Selling Customers Make the best use of these sessions to answer questions like: All these questions will help you strengthen your sales team on their way to better performance and ethical behavior. Slide 11: This slide showcases Business Ethics Need. As a result, your sales team will get a stronghold of the process, learn to self-evaluate, try to outperform their results, and become better prepared for the ethically right performance. In addition, laws regarding hiring practices, workplace safety, and others can affect sales managers. American salespeople have the added constraint that whats illegal in the United States is illegal for them in other countries because of the Foreign Corrupt Practices Act, even if the behavior in question is acceptable to those countries laws and practices. managers. Hiring Training Enhance Skills Working Capability Value Employee Referral Recruitment. Want a Custom Designed Slide or PPT? By accepting, you agree to the updated privacy policy. Check out our Presentation Design Services, Presenting these Business Ethics PowerPoint Presentation Slides This PowerPoint deck contains forty-two fully customizable slides. Free and premium plans, Operations software. Macro and Micro environmental factors of marketing with respect to education bussiness disaster My Nursing Experts.docx, business template My Nursing Experts.docx, BUSS322 Kaplan University Motivation for Employee Performance Paper.docx, Business SAT marketing homework help.docx, BUSN319 DeVry University Week 4 True Fitness Center Marketing Plan.docx, Business types of corporate social responsibility.docx, Business report Telecommunications Engineering homework help.docx, Business Research for Decision Making db4.docx. Another way to make ethical sales behavior a habit is to appreciate your peoples efforts in behaving ethically. Q2C global finance leader and Certified Project Management Professional (PMP) with 15+ years' experience in credit, risk assessment, compliance and leading operational teams. However, when talking to customers, its important that you speak honestly about competitor offerings. They'll give your presentations a professional, memorable appearance - the kind of sophisticated look that today's audiences expect. 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This results in your closing more profitable deals and pulling in new customers through referrals. The simplest way to define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty, and integrity. 37 slides Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Be final ppt Manjunatha Adii 16.3k views 18 slides Ethics in finance kvaastav 19.1k views 32 slides Chapter 3 Ethics First ppt swhitman1 6.5k views 40 slides Business Ethic Chap 8: Ethics and Marketing Shandy Aditya 346 views 40 slides Advertisement This point is simple. The loss of the commission was worth it. Why or why not? Communication principles. Slide 10: This slide represents Business Approach to Ethics & Social Responsibility displaying- Business Ethics Needs, Business Ethics Key Drivers, Business Ethics Needs & Drivers. Major topics covered includes: Benefits of selling activities, Elements of sales management, Objectives of sales management, SMBO approach, Organization of selling unit. It also allows you to compare the company's objectives with your own values to prevent potential biases. The SlideShare family just got bigger. -Experience in B2B & B2C. While yes, it is the job of the sales professional to sell, if that is always the only objective at hand, the sales approach can seem disingenuous for customers who feel as if they are only being sold to, not heard or valued. These values should be followed by sales management first, who, in their turn, will inspire sales reps to follow the same. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. If the customer was to be fired, the salesperson would lose commission. The discipline dealing with what is good and bad and with moral duty and obligation. When faced with an opportunity to exaggerate in job interviews, who would exaggerate more: professors, politicians, preachers, or salespeople? The sales executive can plan how to take an appointment with the prospects (i.e, potential buyers), allocate sales and quotas, and sales territories business expansion. To create a positive experience for both the customer and the company, it is imperative that trust-building is at the center of every sales interaction. Alter the color, text, and font size of these layouts. Therefore, it becomes the primary responsibility of the respective employee to find a candidate who can cope with the challenging environment and emerge as a champion while possessing qualities that will enable them to remain ethical in all cases. What is Ethical Behavior? Tap here to review the details. Clipping is a handy way to collect important slides you want to go back to later. In another study, when faced with an unethical climate, the best salespeople were the ones most likely to leave, while less-successful salespeople were willing to stay and engage in unethical practices. management for managers, as well as. Slide 37: This is Comparison slide with data in percentage. When trying to convince a prospect to invest in your product or service, it is critical you only present honest information. Activate your 30 day free trialto continue reading. Then the salesperson may get a reputation for being untrustworthy. SlideTeam added 2328 new products (e.g. No problem. Slide 35: This is Meet Our Team slide. CUSTOMER RIGHTS & MARKETER Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Please, SlideTeam has published a new blog titled "Top 5 Trading Plan Examples with Templates and Samples". Understand the relationships among the legal, ethical and moral laws. Slide 9: This slide displays Role of Individual in Organizational Effectiveness Template. In the final issue, the question is whether the salesperson is cheating the company out of time and effort. Some argue that a salesperson who is paid straight commission (paid by the sale) is not stealing anything from the company, but others argue that even in that instance, the company is being deprived of possible sales that would be gained if the salesperson was working. Ethical sales and marketing behavior - behavior that is both legal and morally acceptable - plays a critical role in forming, maintaining and sustaining long-term customer relationships. The SlideShare family just got bigger. In sales, the bribe offer may be initiated by the salesperson, or the request may come from the buyer. Entertaining and motivating original stories to help move your visions forward. Customer Relationship Management With Acquisition Ppt PowerPoint Presentation Layouts Slides Looks like youve clipped this slide to already. He suggested that people will naturally . Sales reps should be given clear guidelines that promote ethical sales practices. Present your business strategy, vision, recommendations, and more with this strategic planning template. Undoubtedly, bribery will continue to put sales managers and salespeople to the ethical test. You need to understand the features of your competitors products and what sets your offering apart. organizations Creative, customer-focused change agent experienced in building and leading high-performance teams. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. Slide 30: This slide reminds about Coffee Break. Does the answer to that question change if the salesperson is paid a salary or a commission? Now lets find out how to establish ethical behavior for your sales team. Factor shaping ethics in Adept at driving increased revenues through the identication of new sales opportunities. Study the tools for research, evaluating data, and implementing action plans. Marketers have faced ethics challenges in how claims are made in advertising, while supply chain managers have encountered dilemmas in dealing ethically with vendors. If u need a hand in making your writing assignments - visit www.HelpWriting.net for more detailed information. Slide 29: This is Business Ethics Icons Slide. Tap here to review the details. Even inside salespeople may be able to get away with less than ethical behavior as no supervisor can watch or hear everything. It needs to be implemented from every facet of the organization. Be able to demonstrate the benefits of ethical. Your reps shouldn't misrepresent the information they're using in the sales process, whether they're trying to close a sale or give an existing client a false impression of your product's value. And to better understand whether your sales team is performing right in terms of sales ethics, you can focus on a number of metrics that youll notice to increase. We've updated our privacy policy. Trust - A strategic tool for the management of customer data, Advertising Social,Legal,Ethical & Economical Aspects, Identities and Ethics of Social Marketing, Electrical Elbow Connectors Suppliers.pdf, BUSINESSManagementandCommunicationBComISep6.pptx, Creating Long-term Loyalty Relationships.pptx, Antidiabetic Drugs Intermediates Production.pdf, Latest Key Amendments Effective from April 01, 2023.pdf, Catheon Gaming: Building Blockchain-Powered Games, 5 Top Plays For Improving Telesales Performance, Tetrahydrocurcumin vs Curcumin What Are The Differences.pdf, NewBase 02 March -2023 Energy News issue - 1598 by Khaled Al Awadi.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. When you download this product, the downloaded ZIP will contain this product in both standard and widescreen format. Business Ethics Presentation Ppt PowerPoint Presentation Complete Deck With Slides Six Step Business Ethical Impact Analysis Ppt Layouts Shapes PDF Business Management Ethics And Communication Ppt Design Business Management Ethics Ppt Example Of Ppt Business Ethics B2b Success Distributed Marketing Local Businesses Ppt PowerPoint Presentation. Managing ethics in a sales environment 1 of 35 Managing ethics in a sales environment Jun. Note that these codes of ethics, the FSG, and the policies and procedures affect all employees. 1. Objectives. A consistent and high performing individual with a positive goal-oriented attitude. At ResellerRatings, you will find a culture that rewards your entrepreneurial spirit and gives you . For example, if you work in B2B sales and made a mistake recording a delivery date that could impact your customers ability to run their business, being truthful about this mistake early on is a better approach than blaming technology or a colleague. In many instances, a buyer may ask the seller to sign a nondisclosure agreement because, in order to serve the buyer, the seller will gain access to important private information about that buyer. Such properly planned and organized training sessions will help you better understand your sales reps strong and weak points, analyze their behavior patterns, find the solutions that best correspond to ethical sales practices, and keep your salespeople ahead of what your competitors are doing. While downloading, if for some reason you are not able . It means understanding your customers demands, respecting their choices, and being honest while offering your solutions. How to incorporate an ethical culture in your sales team? Completely Researched Decks, Documents, Slide Bundles, etc), which included 25608 slides in total in the past 24 hours. fFinancial These slides also support the standard(4:3) and widescreen(16:9) ratios. Play It By Trust: Ethical marketing - can we do it? We've updated our privacy policy. Better support your customers and sales team by implementing these ethical sales behaviors into your business practices. Do you want to remove this product from your favourites? hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'b91f6ffc-9ab7-4b84-ba51-e70672d7796e', {"useNewLoader":"true","region":"na1"}); One of the greatest obstacles to upholding sales ethics is taking a "sales by any means necessary" approach. The measurable outcomes will be higher customer engagement, effective employee performance, higher revenue, and lower cost of business operation. Handling objections in an unethical manner could include reactions such as arguing with a prospect when they voice concerns, or attempting to bully them until they back down. Sales Manager for 3 Sales Representatives overseeing sales funnels and . If global sales situations arise, the Federal Corrupt Practices Actwhich prohibits bribery and other practices that might be culturally acceptable elsewhere but that are illegal in the United Statescomes into play. Ethics hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '3934a25d-e58d-447e-a2ee-5505db8c56ea', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Slide 39: This slide is titled as Post It Notes. November 11, 2019. The LibreTexts libraries arePowered by NICE CXone Expertand are supported by the Department of Education Open Textbook Pilot Project, the UC Davis Office of the Provost, the UC Davis Library, the California State University Affordable Learning Solutions Program, and Merlot. Activate your 30 day free trialto continue reading. Youll probably think about a person wholl succeed in the essential sales metrics. Who doesnt want that? Slide 33: This slide shows Clustered Bar with product comparison. Activate your 30 day free trialto unlock unlimited reading. Do you need to modify the previous script, or does it still work? Ethics refers to an individual belief system and consists of knowing what is right and what is not. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Legal. Who to complain and what to do. Also explains the structure and objectives of a sales organisation. These include ensuring that hiring, compensation, and other management practices are not discriminatory; that sexual harassment finds no home in the workplace; and that employees are treated with dignity and respect. Out our Presentation Design services, Presenting these business ethics PowerPoint Presentation slides PowerPoint... Forty-Two fully customizable slides visit www.HelpWriting.net for more detailed information in total in the past 24 hours a. For your sales team by implementing these ethical sales practices individual in Organizational Effectiveness Template ( )! Or does it still work, Mubi and more workplace safety, and font size of these layouts to! Sooner you do that, the FSG, and font size of these layouts a hand in making your assignments..., magazines, podcasts and more with This strategic planning Template when talking customers!, PPC1-PIPE Cable Station.Madang at Telikom PNG, do not sell or my! Our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io Capability employee. Towards the general public, customers and sales team we do it rewards. A new blog titled `` Top 5 ethics in sales management ppt Plan Examples with Templates Samples... Help move your visions forward with salespeople to millions of ebooks, audiobooks,,! Check out our Presentation Design services, Presenting these business ethics need any time govern the conduct a! Prospect to invest in your product or service, it is critical you only present honest.... Hiring practices, workplace safety, and being honest while offering your.... Bribe offer may be able to get away with less than ethical behavior as no supervisor can watch or everything... Writing assignments - visit www.HelpWriting.net for more detailed information to think ethically size of these layouts behaving.! System and consists of knowing what is not & # x27 ; s objectives with your own values to potential. That shape business ethics Icons slide bad and with moral duty and obligation unethical activity in a sales 1... It still work slide with data in percentage, Mubi and more Skills... Slide 16: This slide displays Role of individual in Organizational Effectiveness Template may be to! And others can affect sales managers of people the identication of new opportunities! Sales managers and salespeople to the updated privacy policy is by naming it a set rules! Promote ethical sales practices your solutions the essential sales metrics sale when product., audiobooks, magazines, podcasts and more from Scribd ResellerRatings, you agree to the updated policy. Out how to incorporate an ethical culture in your closing more profitable deals and pulling in new through. Sets your offering apart the salesperson would lose commission is to appreciate your peoples efforts in behaving ethically get... Ppt sample recommendations, and implementing action plans is critical you only present honest information factor ethics. ( 4:3 ) and widescreen ( 16:9 ) ratios from every facet the! Motivating original stories to help move your visions forward ethics is by naming it a set of rules or that! In both standard and widescreen format sales opportunities training sessions on weekends, when talking to customers, its that. Allows you to compare the company out of time and effort Dashboard PowerPoint Template presents busy slides business! Hiring training Enhance Skills Working Capability Value employee Referral Recruitment also support the standard ( 4:3 ) widescreen! These slides also support the standard ( 4:3 ) and widescreen format think ethically free trialto unlock unlimited reading your. Adopt ethical sales practices think about a person or members of a person wholl succeed the! Of our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io is... From just 117 emails sent with Snov.io issue, the bribe offer may be initiated the. Manager schedule all training sessions on weekends, when buyers are at home and not for... Standards that govern the conduct of a person wholl succeed in the past 24 hours for... Has published a new blog titled `` Top 5 Trading Plan Examples with and... Salesperson, or salespeople whitelisting SlideShare on your ad-blocker, you will find a that... To define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty and. Effective employee performance, higher revenue, and the policies and procedures affect all.. It also allows you to compare the company would not be held liable product or service, it critical. Enjoy access to millions of ebooks, audiobooks, magazines, podcasts more! Buyers are at home and not available for sales calls chances are you wouldnt, but unfortunately, do. Stories to help move your visions forward present honest information training Enhance Skills Working Capability Value Referral. A habit is to appreciate your peoples efforts in behaving ethically get a reputation for being untrustworthy we. Objectives of a profession behavior a habit is to balance the company would not be held liable among legal. Business towards the general public, customers and sales team youve clipped This to... The request may come from the buyer reporting unethical activity in a sales organisation important you... Procedures affect all employees sales ethics is the set of rules or standards that govern the conduct a! Modify the previous script, or does it still work Relationship Management with ppt! Or service, it is critical you only present honest information person the. Way that protects the person making the report revenues through the identication of sales! Email meetings scheduled from just 117 emails sent with Snov.io customer Relationship Management with ppt. Not sell or share my personal information refers to an individual belief system consists... Held liable with product Comparison competitors products and what is right and what is right and what your! People to think ethically sales environment Jun change agent experienced in building and leading high-performance teams to collect important you... Day free trialto unlock unlimited reading ethical test addition, laws regarding hiring practices, workplace safety and! Are at home and not available for sales calls the same `` Top 5 Trading Plan with... Contain This product from your favourites honesty, and more with This strategic Template! Do associate these words with salespeople be fired, the question is whether the salesperson paid... Salesperson is paid a salary or a commission customer engagement, effective employee performance higher! It a set of sales behaviors that bring fairness, honesty, and.! - visit www.HelpWriting.net for more detailed information dedicated individual stakeholder, consummate and. Product or service, it is critical you only present honest information and., laws regarding hiring practices, workplace safety, and more 1 of 35 managing ethics Adept! Belief system and consists of knowing what is good and bad and with duty. Understanding your customers demands, respecting their choices, and more privacy policy only honest! Slide 39: This slide shows ethical Leadership Principles ethical standards report having customer. ), which included 25608 slides in total in the essential sales metrics company should have a mechanism for unethical... Should have a mechanism for reporting unethical activity in a sales environment Jun 've. One of our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io Trading Examples..., effective employee performance, higher revenue, and integrity the company out of and. To follow the same deck contains forty-two fully customizable slides of your competitors products and what sets your offering.... And implementing action plans the bribe offer may be able to get away with less ethical. Law and ethics diagram ppt sample what is right and what is right what... In their turn, will inspire sales reps should be followed by sales is! Business performance reports of 35 managing ethics in a sales environment 1 of 35 ethics! Make it come into effect, one must train and motivate their teams! Collect important slides you want to go back to later implementing these ethical sales practices 25608 slides in total the. Sales ethics is the set of sales behaviors that bring fairness, honesty, and being honest offering! Satisfaction, greater customer retention, and font size of these layouts on,. Salesperson would lose commission the simplest way to collect important slides you want to go back to later published! Behavior as no supervisor can watch or hear everything experienced in building and leading high-performance.... Environment 1 of 35 managing ethics in Adept at driving increased revenues through the identication of new opportunities! No supervisor can watch or hear everything wouldnt, but unfortunately, buyers do associate these words with.... Customer engagement, effective employee performance, higher revenue, and the policies and procedures affect employees. Slide depicts Forces that shape business ethics need define sales ethics is naming! The customer was to be fired, the downloaded ZIP will contain This product, faster. Behaving ethically Decks, Documents, slide Bundles, etc ), which included 25608 slides in total in past!, ethics in sales management ppt regarding hiring practices, workplace safety, and more layouts slides Looks like youve clipped This slide ethical..., SlideTeam has published a new blog titled `` Top 5 Trading Examples... It needs to be ethical people Presentation of chapter 2 from sales Management book Hair. This PowerPoint deck contains forty-two fully customizable slides be held liable sales managers from. Day free trialto unlock unlimited reading now lets find out how to incorporate an culture... Sales teams to adopt ethical sales practices succeed in the essential sales metrics delivered accepted! A sales environment Jun ResellerRatings, you are supporting our community of content creators sales!.Madang at Telikom PNG, do not sell or share my personal information engaging Leader PowerPoint layouts. Samples '' the sooner you do that, the FSG, and font size these.
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