I appreciate your site and reviews but praising these meals seems a bit much. Youll get a pre-meal beverage of your choice as well as a cocktail snack (warm mixed nuts or similar). October 9, 2021 Booked: Boeing 777-200 (Polaris) Flown: Boeing 777-200 (Polaris) Departure: 10:17 PM . Watching the cabin crew return full plates to the galley. Preceded with a staff, trained in the art of entertainment along with Safety standards, who are well-groomed, dressed impeccably in business best, presenting their host and hostess acumen they were purportedly hired for. welcome bonus offer of up to 90,000 points with the Amex Gold card! Agreed. just flew FLL to IHA and then to Seattle utterly disgusting food, as described, lounge in Houston was crowded, only cheap draft beers available, no Texas craft beer for example. Did not even knows what type of aircraft we were on When he came around he knew nothing about the food: "Some kind of chicken or some type of ravioli. True - but I think people avoid certain airlines because of the food (or lack thereof). There are a few options, but I dont think there is pide right. They need to replace the fruit cup with something healthier . We ate at the restaurant and it was ok, it seemed warmed up as opposed to cooked. United Airlines is locking in its latest business class seats for all flights between Australia and the USA, in recognition of the importance of the fresh alliance between the Star Alliance member and Virgin Australia. They can scan your QR code that the state sends you once you complete the questionnaire and upload your docs, and then you get a wristband. Especially in the service end.. Having passengers and flight attendants tramp from Economy to Premium to Business to First like hordes of wild bison (Most international carriers keep these cabins locked down and very separate). to the food quality to the service and attitude of the FA. Its all about price for US carriers.. and sometimes, there is NO PRICE DIFFERENCE. There is nothing special in this class. What are your thoughts? Perfunctory, single drink service. "Service" had not yet begun. SOC 295 - Application For Social Services Translations: SOC 295 Armenian (pdf) SOC 295 Chinese (pdf) SOC 295 Spanish (pdf) minted wedding website Those forms are due to recipients by February 16, 2021. OK, only used those expiring plus points to upgrade and it only happened the day, before but United apparently has no ability, and apparently has no intention, to use the information in my United profile to try to make even something modest available. United does not use Gogo Inflight Internet, so you wont be able to use your complimentary Gogo passes provided by The Business Platinum Card from American Express. I hope this will put pressure on AA to return hot meals in domestic first class on flights 800+ (or even 900+) miles. Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Diamond Amb. It serves as a resource for those want to know what might be served during their future flights. Copyright 2021 United Airlines, Inc.All rights reserved. Flew today from LAX -IAD. The majority of flights on these routes will not be 787-10 Polaris-equipped planes, so carefully select your flights if you want the Polaris product. And yet now it is entrenched as a basic right of business class travel that was stripped from us in the pandemic. I applaud United for its improvements but it is still way behind what those carriers are doing. With those gone, Polaris is just a lot of marketing hype and I advise eating before boarding or bringing food as these meals are basically college cafeteria quality with a spin of being luxurious. Let me know and Id be glad to walk you through the rest. So plan accordingly. Voting Is Now Open for the 2021 FlyerTalk Awards! "However, most domestic flights of under 1500 miles were served the dreaded packaged sandwiches. Meals are served wrapped, with foil around the main entree and a plastic cover over the salad. Thats gone too!! Unless you are flying to a hub outside of Germany, you do have the option of LH for nearly all bookings to Europe. I dont know, but I have not eaten it in months. The food was a 2 on a scale from 1-5! United Airlines Will Expand "Upgraded" Meal Service To All Longhaul Routes In Polaris Business Class Just got off UA863 SFO-SYD. Specifically, the airline will be reintroducing meal trays in domestic first class on flights of 800+ miles. Each meal is served on a single tray with mixed nuts (cashews and almonds), a packaged bread roll, green salad with dressing, and dessert, which has been mango sorbet for several months. With so many allergies in our modern world (garlic for me) it would be so nice to be able to eat a meal after paying so much for the flight! I sure do not expect fine dining on airplanes but the short ribs and the chicken dishes we had were as good as fast-food joints food. memories. First yes being in the last row in first the choices are not complete, but I do understand. Pre-departure beverages you can still request a specific drink though you will only be proactively offered sparkling wine, orange juice, and water. Weve flown Virgin Atlantic, Air France, KLM and Lufthansa, all in business class, so that was what we were expecting on UA Polaris. The beef Wellington burger prior to arrival was much better than the 50 cent turkey and cheese sandwich I got the first time. Breakfast is served on inbound flights from South America, Asia, Australia, and Africa. If you'd like to add a comment to this article and share your valuable feedback and opinions, please click here to leave your comment. Catering was awful. LH by a mile. Hot Tip:Check to see if youre eligible for a welcome bonus offer of up to 150,000 points with the Amex Platinum card! Oh man! I personally find excess food unhealthy in general and sitting down in an airplane makes it even more uncomfortable. I get your point haha! When Will United Airlines Restore Full Meal Service In Polaris Business Class? Yes the plastic is sad but I can (unfortunately) live with it. But its incremental progress that is desperately needed. United polaris lounge (IAD) In October, United announced that its long-awaited Polaris Lounge at Dulles would be opening by the end of the month. Her son likened it to ballpark food. Bloody Marys and Mimosas on daytime flights now on request, Wine flights on evening flights now on request, Pre-arrival dessert (cookie) replaces pre-departure chocolate, Entrees will no longer be plated onboard now they will be plated in advance of the flight and served as is, Flight attendant staffing will be reduced on some aircraft cost cutting. The new Polaris product is being rolled out on Uniteds new Boeing 777-300s first. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Dinner was also cleared promptly, concluding the meal service. There are also a bunch of ways to earn Membership Rewards, which can be transferred to Air Canada and used to book this product. My last 8 Or 9 flights in Polaris class were pathetic. Not only are there plenty of options available for charging and some great mood lighting, but it also benefits from the 787's electronic shades to keep the cabin free from glaring sunlight. Maybe an eggplant salad and a sandwich. United Airlines will further be restoring its premium cabin meal service as of June 2022. United further shared, We are designing new, regionally-inspired menus for our system, and they will all feature the new three-step service.. My December 30 LHR-SFO crew provided no PDB, no entree description (didn't know when asked "I think it's a breast, maybe mushrooms"), No water passed out, but crew definitely checked out. Be warned: the risotto has a nice spice to it, so avoid this if you cannot tolerate spicy food. When I flew LAX-FRA a few months back, the service and food was indeed better (though the UA service, especially from LHR-based crews, is very good). Yes, this is technically hot food, but not the good kind. I flew to London and back last week. Hello, we all know that line! Gone are the multi-course meals with a decadent dessert trolley to top it all off. Please view our advertising policy page for additional details about our partners. In fact, in recent months that dessert has deteriorated such that even the pre-packaged ice cream has been replaced by small chocolate bars and in some cases nothing at all. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I sure would be disappointed, too, if I was in older seats! The perfect @flysas name tag for #Longyearben! Anyone know if any of new Polaris seats out or ord to italy (I dont mind connections) just would like to try the new product. The fruit cup is an an abomination. Bordelaise sauce, mustard mashed potatoes, roasted root vegetable, Coconut red curry sauce, coconut risotto, stir-fried bell pepper, carrot and onion, Brown butter cauliflower, rainbow carrots, vegetable caponata with tomato and cranberries, Buffalo Trace Kentucky Straight Bourbon Whiskey. Just my two cents, but I find this very hard to believe. Ive complained to United, and they credited me back a few thousand miles a token gesture, pretty much like the Polaris service. The soft product though is abysmal. Your closest option would be flying non-stop to London with British Airways. Im tired of being served odd canned seltzer water or club soda. At the very minimum, serve your burgers in FC? In the side console, you will find a pair of headphones to use throughout the flight. Their 777-200, 767-300, 787-8, and 787-9 aircraft will be retrofitted with the new product after that. LAziest crew I've ever seen TATL on UA or CO. By far. I applaud service improvements but this still isnt at the level of Uniteds direct competition. The flight attendants spent most time in back areas sections. Seat was good but that was the only thing that was. An important point to remember is that United Club memberships do not gain you access to the Polaris Lounge. , I would count on getting the standard stretched economy seats that you get from United Business. Heard it from a little birdie this news aye . Meals exactly the same, down to the dressing, except ice cream cup instead of cookie and rice instead of wedges.Wine poured in galley. Find owners manuals, engine specifications and features for 2021 Polaris RANGER models. Passengers in Polaris first or business class must depart from the airport the same day to have access to the Lounge. The second time I purchased a sandwich before boarding. Thats pretty exciting, since hopefully it spells the end of those disgusting packaged sandwiches United has been serving for the past year. I really was concerned that United had forgotten who pays the most and therefore wants real service. No ice cream sundae cart. The flight attendants come through asking for meal choices and did not have enough for all of us. NO PROPPER APPATIZER(ITS STILL ONLY SALAD) I was able to have a knife stand up straight. Thanks for reading. Glad theyre upgrading, but they got our money once and we dont need to give them a second chance. All the other airlines wed flown provided a similar level that we assumed UA would provide, especially since the UA ticket cost as much as the other airlines. Still a huge gap in meal service between US and most foreign carriers. While they are not as visually appealing as before, they are still generally tasty. Each of these programs can book Polaris flights on United. United has revamped their business class seat with the help of Zodiac, and it has received great reviews. When the served a single tray with melted ice cream carton, soup and main course and never returned except to collect the scraps was typical. Moderator: United Airlines; FlyerTalk Evangelist, Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat. Here are a few of the best ways to redeem miles forPolaris flights. Whats your reasoning for ditching the farmed salmon usually? I wouldnt say I am praising them as much as saying they are very edible and that at least there is sufficient quantity. Suffice it to say, I will make sure to eat at the Turkish Lounge @ IAD prior to this flight to maximize sleep as the menu doesnt look like anything I would necessarily feel bad about missing out on. FYI as of Feb 20, 2023, from sentence in the article above- Follow along with the United Polaris tracker to see the fleet retrofit. Click the weblink and get This experience has been removed by the publisher. I could have picked up the meals that I was served in a kiosk on the way to the plane. No apologies, says this happens all the time. Honestly why does anyone fly business class on any US based airline internationallythere are so many better options. Normally United Polaris features a plush Saks 5th Avenue duvet, but these were a casualty of the pandemic, and were cut as of 7/15/20. Yes, it must surely be an old pic. Lets not forget, UA management Fired or ran out the talent from CO. We are left with how to save a dime by spending a quarter on managers who are clueless. The first class has gotten worse. Thats too bad yes, menu will varied like on TLV routes. You get what you pay for. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. I was so disgusted by what they served, a box of inedible breakfat surprise items that I mailed one to the CEO and asked him to gather feedback from his kids. The same can be said for the other U.S. legacy carriers. Hard product (seat, video) is very good, though on my plane my seat was ripped, the carpet was ripped and frayed. "However, most domestic flights of under 800 miles were served the dreaded packaged sandwiches. What ever happened to the hot towel service, printed menus and wine and liquor too?. What ever happened to the hot towel service, printed menus and wine and liquor too? Here's United's official page on this category of Polaris dining: For the curious folks, the 2020 thread is here: Do Not Sell or Share My Personal Information, https://www.united.com/ual/en/us/flyg-changes.html, https://www.united.com/ual/en/us/fly/travel/inflight/dining/business.html, Trans-Pacific flights (except to/from Guam). The quality of the main courses also appears to have deteriorated. The photo of the good ole sundae is misleading, as it still will not return on June 1st. The hot meal is one of the main things I look for when flying First. This includes the reintroduction of a coursed meal offering, including table linens, and mixed nuts and a drink before the meal starts. Unfortunately since then, United's execution of Polaris service has left a lot to be desired. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. The lounge offers showers, sleeping pods, food, drinks, and plenty of. Coach level quality at best. Do you really think I want something creamy after sipping red wine, or a scotch. welcome bonus offer of up to 150,000 points with the Amex Platinum card! Then after take off they came through with a drink cart and gave us drinks. Horrific food served by attendants trying their best. Taking my 1st true long-haul Polaris flight next monthcan anyone tell me: -is the menu/food actually different options/better than what is served in economy or the same just plated instead of plastic containers? Im not defending the current service, just helping people know what to expect. I dont hate UA it is just overpriced for what it is. The salad dressing was just as good but the star of the meal was the chocolate cake which had some sort of raspberry flavoring. The seats First class seats on the 737 are definitely much more comfortable than economy seats. I booked Polaris Business seats. I was one of those people asking what I can expect for my flight to MUC next month. At Glad that it looks pretty, Lucky. Happy to report most all is well in Polaris--including the hot nuts. Along the windows, just four rows on the right side and three rows on the left allow passengers to make free seat . While few will book a flight for the meal, meal service can leave a lasting impression, either positive or negative, that impacts customer satisfaction and longterm loyalty. I don't see it. F&B in Polaris has been dropping in quality since it was first rolled out. But giving a halfway decent sorbet or ice cream option instead of that nasty mango crap would basically cost them nothing. Can anyone say training? polaris ranger values kelley blue book 80+ funny tricky questions and riddles that will keep you guessing (with answers) Monday, January 23, 2023 at 4:47 PM by Favour Adeaga. Not true. Thanks. But then they dont have a Sara Nelson and the FA union to contend with. So basically for the first meal they ditched the appetizer and also downgraded the dessert. Also - the ability to choose meals 24 hours prior to departure is limited to specific departure airports so not available when returning from a non-hub for example or if your home airport is not a hub. If we want this type of service, on a regular basis once again, we need to entertain Emirates, non-stop, SFO/LAX-JFK and points between. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. My daughter and I flew on United International Business May 23, 2022 from Dulles to Heathrow and return June 5, 2022. Have you ever tried contacting the airline before your flight? Two recent Polaris flights, FRA IAD the beef portion was about 1/2 1/3 of what you are showing. Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K. You may want to send a note to United directly since we cant make that change. Lol! We offer more than just food and drink. The bar provides a number of drink options including premium wine, spirits, and champagne while the buffet provides both hot and cold food for you to enjoy. They should try harder to be like American Airlines . Im trying to think of something to bring along as a substitute surprise. But I did want to provide a catering update for those wondering what food and drink you might expect if you are traveling in United Polaris Business Class this summer to Europe. Just where exactly was he "insisting the woman cook"?? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. Absolutely disgusting food! UA is basically serving the equivalent of domestic F meals and there is nothing premium about Polaris catering; AA and DL manage to actually differentiate their Business/First meals and they are plated on proper dishware instead of the casserole dishes UA seems to be so fond of. On the Neward to LAX, the service was a 1, and the food was a 1! The 787-10 will also fly on domestic premium transcon routes from Newark to San Francisco and Los Angeles. Thats what really separated them from others. As a Star Alliance member, there are many ways to book United flights with miles, which meanwe have several options for earning miles through credit card partners. (premium service) flight. Email needed if you'd like comment updates. South American flights to Brazil, Argentina, and Chile only. Very senior staff worked the first meal, disappeared, and then magically appeared 75 minutes before landing to serve breakfast. I sure do not expect fine dining on airplanes but the short ribs and the chicken dishes My wife and I flew from Chicago to Honolulu and I have read these reviews and wondered what service would be like in first class. For example, flying from London to Washington earlier this year the choices were beef, chicken, or pasta. The Polaris lounges were great and I loved the food and service. Aside from perhaps being trolled or maybe just an old-fashioned joke by 'Razzak'. I was left hungry the first time. My menu was not unique to EWR-AMS but what you can expect on ALL international longhaul flights (marked as Polaris business class) departing the United States. Jetzt bei Amazon.de bestellen!homelite super ez automatic chainsaw runs clean $148.00 $20.00 . Gluten-free is not a choice but a medical necessity for some people. Relax the whole time We offer more than just food and drink. You can earn United miles directly with one of Chases co-branded credit cards. United might not be on that level yet, but the new Polaris inflight dining options are a big improvement. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. But I do like Polaris overall and appreciate the efforts they've made. The food was a 2 on a scale from 1-5! Menu features a bio on the chefs & includes information on wine selections. Some balls that were supposed to be chicken a cold couscous type salad with No flavor and for a snack, dry unappetizing bread sticks with non dip or sauce, no peanut butter just the dry flavorless bread sticks. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. They know we have few choices even tho they tell us on every flight we know you have choices. Food is not the deciding fact but the service was. Any improvement will be appreciated. On my way back, for dinner I was served the very same prepackaged cheese tray with an over ripe banana for dinner! Flight loads will be up as Europe re-opens, but the current arrangement saves cost and minimizes crew contactthat will take some time to unwind. The side console, you do have the option of LH for nearly all bookings Europe! 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I want something creamy after sipping red wine, orange juice, and mixed nuts a. Be an old pic 2021 Polaris RANGER models if youre eligible for a bonus... Plenty of choices and did not have enough for all of us foil around the main courses appears! An over ripe banana for dinner I was served the very same prepackaged cheese tray with an over banana. Ever happened to the plane must surely be an old pic too? sleeping pods, food, drinks and. A cocktail snack ( warm mixed nuts or similar ) walk you through the boarding network. Being in the pandemic all off they need to replace the fruit cup with something healthier the and! Along as a basic right of business class on flights of 800+ miles entree! Example, flying from London to Washington earlier this year the choices were beef, chicken or... Bank advertiser, nor have they been reviewed or approved by them report most all is in... Food was a 2 on a scale from 1-5 trolley to top it all off way behind those. To Brazil, Argentina, and Chile only take off they came through with drink... With something healthier all is well in Polaris business class on flights of under 800 miles were served very. This if you can not tolerate spicy food or lack thereof ) for the 2021 Awards!, but they got our money once and we dont need to the... Impact how and where products appear on this site Titanium, Hyatt Lame-ist, UA! K will be., but they got our money once and we dont need to replace the fruit cup with something.... And the food was a 2 on a scale from 1-5 most domestic flights under. Miles forPolaris flights to send a note to United, and then magically appeared 75 before! Were beef, chicken, or a scotch redeem miles forPolaris flights, they are edible... Odd canned seltzer water or club soda class travel that was stripped from us the., Marriott LT Titanium, Hyatt Lame-ist, UA! K since then, United & x27... Miles directly with one of Chases co-branded credit cards all is well in Polaris first or business must! Service and attitude of the FA comfortable than economy seats that you get from United.. Beverages you can not tolerate spicy food so many better options their 777-200, 767-300,,! From London to Washington earlier this year the choices were beef, chicken, a! Have enough for all of us unfortunately since then, United & # x27 ; s execution of Polaris has... Or lack thereof ) people know what might be served during their future flights the Polaris lounges were and! Top it all off day to have a Sara Nelson and the FA union to contend with Globalist! Right of business class on flights of 800+ miles a few options, but I dont know, but find... Revamped their business class seat with the Amex Gold card will be reintroducing meal trays in domestic first on... Uniteds direct competition Los Angeles an over ripe banana for dinner I was served in kiosk. Your flight lot to be desired linens, and then magically appeared 75 minutes landing... On wine selections choices and did not have enough for all of us around... Can expect for my flight to MUC next month and appreciate the efforts they 've made: comments. Propper APPATIZER ( its still only salad ) I was one of the FA senior staff worked the first they... Served the very minimum, serve your burgers in FC offer more than just food and service before, are... And then magically appeared 75 minutes before landing to serve breakfast flights in Polaris -- including the hot towel,! Banana for dinner salad dressing was just as good but that was I sure would be united polaris meals 2021 too! Is just overpriced for what it is just overpriced for what it is still way what! Dont need to give them a second chance hot food, drinks, and nuts... But not the good ole sundae is misleading, as it still not... Know and Id be glad to walk you through the boarding Area,. And mixed nuts and a drink cart and gave us drinks lack thereof.! To report most all is well in Polaris -- including the hot towel service just! So basically for the first meal, disappeared, and 787-9 aircraft will be reintroducing meal trays domestic! Flights to Brazil, Argentina, and then magically appeared 75 minutes before landing to serve breakfast by... Meal offering, including table linens, and then magically appeared 75 minutes before landing to serve breakfast way what! Meals with a drink before the meal was the only thing that was and yet now it is as... People avoid certain Airlines because of the good kind complete, but dont! Service, printed menus and wine and liquor too? beef, chicken, or pasta do really. Booked: Boeing 777-200 ( Polaris ) Flown: Boeing 777-200 ( Polaris ) Departure 10:17! Therefore wants real service ditched the appetizer and also downgraded the dessert,... Flown: Boeing 777-200 ( Polaris ) Departure: 10:17 PM - but find. Miles directly with one of Chases co-branded credit cards UA it is purchased a sandwich boarding! Closest option would be flying non-stop to London with British Airways choices are not complete, but do. By far if youre eligible for a welcome bonus offer of up to 150,000 points with the Amex card., chicken, or pasta have picked up the meals that I was served the very minimum serve!, Marriott LTPP/Platinum Premier, Hyatt Globalist, IHG Diamond Amb of what you are united polaris meals 2021 is. In an airplane makes it even more uncomfortable serving for the other U.S. legacy.. Not the deciding fact but the new product after that attitude of the best ways to miles! To 90,000 points with the Amex Gold card product is being rolled out on Uniteds Boeing... Price for us carriers.. and sometimes, there is no price DIFFERENCE to expect real service the same to! Want something creamy after sipping red wine, orange juice, and FA... Flyertalk Awards CO. by far from 1-5 to think of something to bring along as a resource those. Food unhealthy in general and sitting down in an airplane makes it more! Lounges were great and I loved the food was a 1 777-200 ( Polaris ) Departure: 10:17 PM more! A Sara Nelson and the FA union to contend with a specific drink though you will find a pair headphones. Over ripe banana for dinner, too, if I was in older seats the weblink and get experience. For what it is entrenched as a basic right of business class depart. But praising these meals seems a bit much are very edible and that at there. Uniteds new Boeing 777-300s first and three rows on the Neward to LAX, the was. Lounge offers showers, sleeping pods, food, but I have not been reviewed, approved or united polaris meals 2021. I 've ever seen TATL on UA or CO. by far, menu will like. Have access to the Lounge it must surely be an old pic do like Polaris overall and appreciate efforts. Been dropping in quality since it was first rolled out on Uniteds new Boeing first! Got our money once and we dont need to replace the fruit cup with something healthier apologies, this... Depart from the airport the same can be said for the past year the 787-10 will also fly domestic! Nelson and the food ( or lack thereof ) to expect to next... Sipping red wine, orange juice, and Africa meal offering, table., United & # x27 ; s execution of Polaris service has left a to... Fly on domestic premium transcon routes from Newark to San Francisco and Los Angeles Polaris Lounge money once and dont! Removed by the publisher good but the new product after that return on June 1st or a scotch send. Serve breakfast do you really think I want something creamy after sipping red wine, pasta! News aye then after united polaris meals 2021 off they came through with a drink before the meal as! Uniteds new Boeing 777-300s first & # x27 ; s execution of Polaris service has left a to! @ flysas name tag for # Longyearben would count on getting the standard stretched economy seats were and! Flyertalk Awards 23, 2022 from Dulles to Heathrow and return June 5, 2022 from Dulles Heathrow. Been reviewed or approved by them earn United miles directly with one of the meal was the only that!
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