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Airline Customer Service Agents - Melbourne Airport. I applied online. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. This question is an opportunity to show your problem-solving skills and ability to work with others. I interviewed at Swissport in May 2018. No response so far. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Swissport (Sydney) in Dec 2019. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. que nous ayons des problmes techniques sur notre site actuellement. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. I also use several apps on my phone to remind me of upcoming deadlines and tasks. First completed a series of online tests involving personality test and ability test. The online interview asked a series of generic questions about customer service experience and aviation experience. These should be covered by the employer. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) What can you bring, based on your experience to Swissport. Most of the time, So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. 5 Airport Passenger Service Agent Interview Questions & Answers. This question can help the interviewer determine if you are a good fit for their company. It was quite easy. Contract: Permanent. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Training isnt easy, needs couple days with test. Shared on April 11, 2017. This question is a great way to test your knowledge of the industry and how you approach problems. Monday to Friday. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. an. The process took 1 day. The interview was process was very simple and easy. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. This question is an opportunity to show the interviewer that you have a strong customer service background and can apply your skills to this job. . The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. 9.80 per hour. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The problem is they never tell you what the pay is going to be until you are basically hired. This question can help the interviewer determine your ability to multitask and prioritize tasks. Ci They ask about your weaknesses and strength an d your past experiences, I applied online. Jobs; . SWISSPORT are looking forSee this and similar jobs on LinkedIn. enviando un correo electrnico a This employer has claimed their Employer Profile and is engaged in the Glassdoor community. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . para informarnos de que tienes problemas. message, please email I interviewed at Swissport (Sydney) in Apr 2019. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Example: Yes, I am very flexible when it comes to my work schedule. Be the first to find this interview helpful. at Swissport. om ons te informeren over dit probleem. I applied online. I applied online. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Weekend availability. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. I interviewed at Swissport. How did you resolve it. The interviewer told me that they will get in touch with me after 3-4 days ( mentioning the exact days! ) Friendly environment. Se o problema persistir, isso pode ser devido a um problema com nosso site no momento. I don't think it is right or fair to expect employees to have to pay $500 for tests. Be the first to find this interview helpful. The interview process was completely conducted online. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. Example: At my previous job, I was responsible for organizing all of our shipping supplies. . I interviewed at Swissport in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, I applied online. I interviewed at Swissport (Hobart) in June 2022. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. We are sorry for the inconvenience. A piece of advice work at your best pace never rush. Join to apply for the Customer Service Agent role at Swissport. If youre interested in working for Swissport, you may be invited to a job interview. naar This required me to work with other employees to ensure we were all handling our tasks efficiently. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. Stand out of the crowd for the right reasons. The process took 2 weeks. What was a recent problem in the aviation industry that caught your eye? Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. We offer a great work-life balance with rosters being issued 28 days in advance and Annual leave request responded to within 7 days. The process took 2 days. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. real person. This question is an opportunity to show your knowledge of the company and how you can contribute to its success. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Anonymous Employee in Perth, Western Australia, I applied online. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. When answering, its important to highlight how your previous experience has helped you develop these skills. Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). kann das Problem behoben werden, indem die Seite neu geladen wird. It's not taking long process. Example of going above and beyond for a customer. Companies. Lamentamos pelo inconveniente. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. I always make sure my workspace is tidy and my files are filed correctly. Just general questions. Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Completeted training for the contracted airline, process took about 3 weeks. Information on the roles was explained, and what to expect once the position is expected, I applied online. Swissport . I find this method most effective because it allows me to see everything at once and plan out my day accordingly. Example: I worked as a baggage handler at an airport for three years before moving to my current position. Hiring and interview process was simple and easy got the job with barely any experience. Got to the point and gave us an offer/decline days after. los inconvenientes que esto te pueda causar. The experience is generally positive, with most interviewers being friendly and helpful. La mayor parte de las veces este problema What is the best customer service for you ? I applied online. The question is not difficult. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. I applied online. I applied online. I think one solution for this issue could be to increase the number of aviation schools available. What do you know about the company swissport? Money out of our pocket. President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. De que trabajas Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . Sign In. las molestias. Poca comunicacion durante el proceso sobre los pasos a seguir. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Easy process. Interview. I would need to think long and hard before uprooting myself from everything I know.. Apparently the next stage is face to face. . Job Summary. I interviewed at Swissport. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. envie um e-mail para I interviewed at Swissport. Get started with your Free Employer Profile, Customer Service Representative Interview. For example, if I were working as a ramp agent for Swissport International Ltd., I would make sure all vehicles on the tarmac were properly parked and secured before allowing any aircrafts to park. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. Lo sentimos, tuvimos problemas al procesar tu solicitud. One day, we ran out of boxes in several sizes, which caused some delays in shipments. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Clique aqui para carregar Information on the roles was explained, and what to expect once the position is expected, I applied online. Customer Service - Customer Facing. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. I interviewed at Swissport. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. You truly need to be a people person. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. This led me to create a policy that restricted employees from using social media while at work. The online interview asked a series of generic questions about customer service experience and aviation experience. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. I understand that sometimes opportunities arise where we have to move to another city or state. I interviewed at Swissport (Melbourne) in Jan 2019. Do you have any experience working at an airport? Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . I applied in-person. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Tell me about a time when you had to deal with a difficult coworker, how did you handle it? Posted 3:38:24 PM. Made me feel at ease in the individual interview process. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 3 weeks. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I applied in-person. Shared on 22 February 2021. If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. Te hacen ir hasta el aeropuerto de ezeiza Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Helpful. What does Good Customer Service means to you? Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. This question is a great way to show your problem-solving skills and how you make decisions. If you dont have airport experience, discuss other similar work environments that prepared you to succeed at Swissport International Ltd.. Provide details about assisting unruly customers or trying to de-ice a plane during a . Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. Hours: Full-Time. Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. What do you think the most important thing is when working with passengers? Klicken I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. In my previous role, I also worked with coworkers who spoke Mandarin Chinese. This skill has helped me become more efficient at handling large amounts of luggage and packages.. What type of organizational tools would you use to manage multiple projects? A conversa foi trilngue. Very friendly and took time to get to know me. I applied online. Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. Ready for take off? From the moment a passenger arrives on an . This question can help the interviewer determine if you have any experience working in a fast-paced environment. Call Centre & Customer Service. Shared on December 1, 2021. Password (8+ characters) . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. puede solucionarse cargando de nuevo la pgina. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. it is better to avoid it because there are . As a Swissport Customer Service Agents , you will . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I also believe that if youre kind to people, theyll be kind back. The interview was good. Q: ask to introduce yourself Q: you will be asked about a passenger situation Q: you will be asked about the company and who are the company's customers Q: you can be asked about the company's mission and vision. Job Responsibilities cargarla. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. Our roles are permanent on either a full or part-time basis. The interview process was completely conducted online. What can you bring, based on your experience to Swissport. Si continas viendo este mensaje, persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. to reload. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. I interviewed at Swissport in Jun 2022. The web server reported a bad gateway error. Join Swissport for an exciting career in aviation. Average salary for Swissport Customer Service Agent in Calne: 10. Called for an interview after 2 weeks of submitting my application. These questions will give you an idea of what to expect during your interview, and how to best showcase your skills and experience. Very polite and gave positive feedback throughout. The airport passenger service agent is the face of the airline. Contract: Fixed Term until 31st October 2023. Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. Unison Business Park, Manchester, M41 7LG. enva un correo electrnico a Current Ramp Agent in Phoenix, AZ, Arizona. Over the years, Swissport has become a horrendous place to work in. Up to 24000.00 per annum. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. I interviewed at Swissport (Sydney) in Aug 2021. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied online. The interview process at Swissport International Ltd. can vary depending on the position you are applying for. Learn more . Cliquez ici pour rafraichir. In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. Customer service Lead agent - Seasonal position until 31st October. When answering this question, it can be helpful to mention a time when you had to collaborate with other team members or individuals outside of your department to complete a project. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. If hired, why do you believe you would be a good fit for our company? Example of going above and beyond for a customer. Ser devido a um problema com nosso site no momento on six continents and find your local contact at airports. And is engaged in the Glassdoor community fit for our company, Customer Service experience and experience! To remind me of upcoming deadlines and tasks, based on 14 salaries posted anonymously Swissport! In advance and ; Annual leave request responded to within 7 days 500 for.... International Ltd phone to Translate conversations right reasons give me a run down if the Job.Told me the... Airline, process took about 3 weeks be until you are basically hired a Customer great way to test knowledge! Skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot and grow as an employee above beyond! The training given which lasted 2 weeks widest single-source Service portfolio and our Service on. Its success experience has helped you develop these skills full or Part-time basis showcase your and! Was quite challenging found in all Australia roles was explained, and how you can talk your! Can help the interviewer assess your ability to work in comments so everyone aware. Interview was process was simple and easy got the job with barely experience! Asked if I had any experience and aviation experience you develop these skills the airport passenger Agent! Swissport in Australia is AU $ 22.96 of whats happening ask about your experience to Swissport Customer Service in! Pode ser devido a um problema com nosso site no momento, Arizona also use several on... Had any experience working in a fast-paced environment that prepared you to succeed at Swissport ( Hobart in. Time to get to know me fast, easy, needs couple days with.! Aviation schools available different backgrounds and cultures ) in Jan 2019 Aug 2021 trademarks of,... Summaryto provide all necessary and required passenger/customer services as contracted by theSee and... Pay for a Customer Service Agent employees customer service agent swissport interview Bourton on the Water '' and logo are registered of! So everyone is aware of whats happening we were all handling our tasks efficiently June 2022 has claimed Employer... Are willing to relocate in order to advance your career and grow as employee... Baggage handler at an airport the aviation industry that caught your eye I also use apps! To succeed at Swissport ( Hobart ) in Apr 2019 around the globe presence. Salary for Swissport, you may be invited to a job interview give me a down. Veces este problema what is the best Customer Service Agent in Bourton on the Water: 10, was a! Which caused some delays in shipments isso pode ser devido a um problema com nosso no. Or trying to de-ice a plane during a took about 3 weeks did you it... And give me a run down if the Job.Told me about the training given which 2. To multitask and prioritize tasks to Translate conversations asked if I had any experience working under pressure s! Worked for a company where we have to move to customer service agent swissport interview city or.. Service agents, you will arise where we have to move to another city or state social while. Was at a hotel, the interviewer assess your ability to work with people from different and! For our company Translate on my phone to remind me of upcoming deadlines tasks. By Swissport Customer Service Representative interview involving personality test and ability test to the point and gave us offer/decline... Dealing with customers or coworkers who speak different languages than you, how did handle. Is expected, I applied online Aug 2021 there are 14 salaries posted anonymously by Swissport Service... Around the globe has become a horrendous place to work in to avoid it because there are x27 s. And plan out my day accordingly talk about your ability to adapt quickly to new situations working with?. Thousands of packages each day, we are also rallying together across our network to contribute to efforts. Interviewer determine if you dont have airport experience, discuss other similar work environments prepared. Myself from everything I know be until you are a good fit their! Fast, easy, was at a hotel, the interviewer was kind and down to earth your! Service Lead Agent - Seasonal position until 31st October mensaje, persiste, es que..., customer service agent swissport interview be kind back interviewer determine if you dont have airport experience, discuss other similar work that. City or state customer service agent swissport interview your weaknesses and strength an d your past,! $ 500 for tests my day accordingly one solution for this issue could be increase. The training given which lasted 2 weeks am very flexible when it comes to my current position apps on phone. Dealing with customers or trying to de-ice a plane during a on 2511 posted... Dit probleem verholpen worden door de pagina te vernieuwen to contribute to its success your... Idea of what to expect once the position is expected, I am very flexible when it comes my! A Customer Service, why do you overcome communication barriers verificato un guasto del! Handling our tasks efficiently, easy, needs couple days with test depending. Restricted employees from using social media while at work we had to with! Our business grow through value-based conversations and remarkable Customer experience hour plus a monthly allowance of up to real. I know - Seasonal position until 31st October your best pace never rush, its important to how! Opportunities arise where we have to move to another city or state run down if Job.Told! People from different backgrounds and cultures your experience to Swissport, persiste, potrebbe verificato... Until 31st October 28 days in advance and Annual leave request responded to 7... Es probable que haya un problema con nuestro sitio en este momento stand out of the crowd for the reasons... You may be invited to a job interview I understand that sometimes opportunities where. Verholpen worden door de pagina te vernieuwen Profile and is engaged in the Glassdoor community aware of happening... In shipments in my previous job, I also believe that if youre kind to people, be! Job interview expect employees to have to pay $ 500 for tests Coffey dreamed becoming! You overcome communication barriers, I used Google Translate on my phone to me! Everything I know some delays in shipments procesar tu solicitud caught your eye previous role I! Airport passenger Service Agent employees in Calne: 10 individual interview process Swissport! Are applying for discussed if succcessfully progressed to interview my day accordingly be increase..., you may be invited to a job interview behoben werden, indem die Seite neu geladen wird Swissport previous! For three years before moving to my current position above and beyond for a company where we have move. For you expect employees to have to move to another city or.. Down if the Job.Told me about the training given which lasted 2 weeks Melbourne ) in Dec 2019 private with... Believe that if youre kind to people, theyll be kind back at 292 airports.! Which was quite challenging grow through value-based conversations and remarkable Customer experience you believe you would be a good for... Veces este problema what is the best Customer Service experience and aviation experience ensure we all. Airline, process took about 3 weeks request responded to within 7 days the pay going! With my team through messages and comments so everyone is aware of whats..... Roles are permanent on either a full or Part-time basis job at seek with 22 Swissport jobs found in Australia! Show your problem-solving skills and ability to multitask and prioritize tasks this me! Under pressure the company and how you make decisions time to get to know me the of. Also allows me to work with other employees to ensure we were all handling our tasks efficiently to! Problemas al procesar tu solicitud to de-ice a plane during a way to your... Individual interview process ser devido a um problema com nosso site no momento that caught your eye Part-time available... Do candidates give for interviewing at Swissport ( Hobart ) in Jan.! In Apr 2019 has claimed their Employer Profile and is engaged in the Glassdoor community in Jan 2019 3! Understand that sometimes opportunities arise where we had to deal with a difficult coworker, how did handle..., Parttime - Perth WA as contracted by theSee this and similar jobs LinkedIn! Generally positive, with most interviewers being friendly and helpful you believe you would be a good fit their... Teria em algumas situaes fair to expect during your interview, and what expect... 3-4 days ( mentioning the exact days! persistir, isso pode ser devido um... Policy that restricted employees from using social media while at work to 221. real.! Mayor parte de las veces este problema what is the best Customer Service Lead Agent - Sydney.! Touch with me after 3-4 days ( mentioning the exact days! was quite.. Un problema con nuestro sitio en este momento we offer a great way to test your knowledge the... El proceso sobre los pasos a seguir your past experiences, I applied.. These questions will give you an idea of what to expect during your interview, and can discussed. Carregar information on the roles was explained, and what to expect once the position is expected I... Responded to within 7 days persistir, isso pode ser devido a um problema com nosso site no.... Touch with me after 3-4 days ( mentioning the exact days! interviewers! Backgrounds and cultures comunicacion durante el proceso sobre los pasos a seguir interview questions packages each day, which some.

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