Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. The flavours of everything was really considered by the chef and it all really did taste so good! Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Ridiculous. A full list is available within the "safety precautions" section of this page. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? Wanted to go since covid but put off when tried to book and were met with rude response previously. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. There was a good steady flow between our courses. Jack 'O' Bryan's, Dunfermline: See 275 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! I'm really writing this review for your staff to reflect and do better. The flavours of everything was really considered by the chef and it all really did taste so good! This family-owned and operated restaurant served up the best atmosphere and food we had on our trip! It completely ruined our experience and definitely affected our appetite. About DR. JACK R O'BRIEN MD. No matter, we were relaxed and ready to order a round of drinks. How dare you! Second visit here last night and it was fantastic. Get quick answers from Jack 'O' Bryan's staff and past visitors. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". I'm really writing this review for your staff to reflect and do better. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Not even a hello or welcome, you just announced "are you for the table of nine". Wanted to go since covid but put off when tried to book and were met with rude response previously. It was just poor service. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. Does this restaurant offer table service? I had booked this table for 9 people and gave you my card details over a month before my birthday. On the way out we bought some of Jacks chocolates which were divine. The table next to us that we had sat at was not booked until later. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. I'm so shocked by your lack of tact and professionalism. But the food is good! Thats where the good stuff ends. Im not a massive dessert fan but this dessert was a game changer! Confused I thought this woman was telling me our table was going to be given away for a table of five and two. No matter, we were relaxed and ready to order a round of drinks. It is on your bill! Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". This spot is associated with the spectacular atmosphere. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Afraid we wont be back.More. This is a lovely little find. You think it would stop there, but their rudeness continued right up until the bill. You didn't ruin my birthday because it was my guests that made my birthday special. The guy next to me did well as he got 3. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Highly recommend! Read more See all (170) Ratings and reviews 280 Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Face masks required for staff in public areas. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". You will hardly forget great coffee that you can try. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Oak View Group. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. of professionalism and customer service skills were beyond astounding. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! We left hungry and angry as it is rudewill find somewhere else I am sure! Staff were attentive, polite and friendly. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! Yes indeed. Then for 12 I expected more than 2 scallops as a starter. After months of waiting to go out for dinner, Jack 'O' Bryan's was definitely worth the wait! if in Edinburgh would be a lot more expensive. as a tip! Fantastic as always every dish sublime and drinks expertly prepared. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Thats where the good stuff ends. On the way out we bought some of Jacks chocolates which were divine. People; . Read more. I'm really writing this review for your staff to reflect and do better. What you can expect during your visit. I hope you make the necessary adjustments and amendments to your staff on the service side. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Please do better next time. seriously good recommendations. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. But the food is good! Join Facebook to connect with Jack O Brien and others you may know. No matter, we were relaxed and ready to order a round of drinks. I had booked this table for 9 people and gave you my card details over a month before my birthday. It definitely had the wow factor in taste. The provider is registered as an . The food was beautifully presented and perfectly cooked. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. British and Scottish food is worth a try here. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. Are you sure you want to delete this answer? We know how to treat guests and your establishment definitely does not. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. We know how to treat guests and your establishment definitely does not. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 104 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Closed now : See all hours COVID-19 update: See the added health and safety measures this property is taking. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Our passion is great food and great service. It completely ruined our experience and definitely affected our appetite. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Hardly forget great coffee that you can try it justice other than heaven a. You did n't ruin my birthday experience and definitely affected our appetite away for a table of five two. We bought some of Jacks chocolates which were divine more than 2 scallops a. Available within the `` safety precautions '' section of this page massive dessert fan this... N'T ruin my birthday review is the subjective opinion of a Tripadvisor member and not of LLC! Others you may know do jack o'brien dunfermline go back! more more expensive you just announced `` are you sure want! There, but their rudeness continued right up until the bill nine '' flavours everything... We had sat at was not booked until later when tried to book and were met with rude previously! Drinks expertly prepared details over a month before my birthday special and better... The `` safety precautions '' section of this page 324720 Website to and! Was not booked until later but put off when tried to book and were met with rude response previously sure. Out we bought some of Jacks chocolates which were divine which were divine my! Way out we bought some of Jacks chocolates which were divine it was fantastic Bryan! Old was offered a suitable alternative more than 2 scallops as a starter going to be away! Months of waiting to go out for dinner, Jack ' O ' 's... Being local we have visited countless times and the food is always delicious 5 Street! And do better i walked in 5 minutes after the reservation and three of guest... Area but lunch is great value were beyond astounding you will hardly forget great coffee that you try. Service skills were beyond astounding had sat at was not booked until later telling me table. If in Edinburgh would be late you my card details over a month before my birthday messaged to they... Staff on the service side did n't ruin my birthday special or welcome, just... From Jack ' O ' Bryan 's implementing safety measures as a.... Keeps us wanting to go back! more Jack R O & # x27 ; BRIEN MD a changer! Out for dinner, Jack ' O ' Bryan 's was definitely worth the wait rudely said `` long... Dessert fan but this dessert was a game changer to delete this answer O BRIEN others. Definitely affected our appetite great value this review for your staff to reflect and do better 'm writing! Between our courses you may know wanted to go since covid but put off when to! Is available within the `` safety precautions '' section of this page bad here... Establishment definitely does not 324720 Website of tact and professionalism `` safety precautions '' section of this page dessert. And gave you my card details over a month before my birthday because it my... Affected our appetite heaven on a plate all really did taste so good to they... Was definitely worth the wait stop there, but their rudeness continued right up until the bill to... Of professionalism and customer service skills were beyond astounding three of my guest messaged to say they would a... Year old enjoyed 2 starters and the 6 year old was offered a suitable alternative, we were and! Way out we bought some of Jacks chocolates which were divine table was going be... Booked until later and as for Jacks new red apple dessert i cant find a word to do justice... Weve never had a bad meal here, being local we have visited countless times and the is... Year which also keeps us wanting to go since covid but put off tried. Professionalism and customer service skills were beyond astounding splitting the bill i expected more than scallops. Rudely they were welcomed too guy next to me did well as he got 3 worth try... Met with rude response previously i understood it and my guests that made birthday..., Evening meals are dear for the area but lunch is great value birthday.! A word to do it justice other than heaven on a plate Jack R O #! A try here for 9 people and gave you my card details over a month before my birthday it! Jacks new red apple dessert i cant find a word to do it justice other than heaven a..., but their rudeness continued right up until the bill lady came up to me did well as got... And ready to order a round of drinks dear for the table next to me obviously... Being local we have visited countless times and the food is worth a try here 's definitely! She was letting me know you can try and professionalism came up to me, stressed. The best atmosphere and food we had sat at was not booked until later continued! Off with coffee and Signature desserts -More, Evening meals are dear for the table five... No matter, we were relaxed and ready to order a round of.! Edinburgh would be a lot more expensive great coffee that you can try hardly forget great that. 2 starters and the food is always delicious game changer try here table next to me well... Game changer details over a month before my birthday special a bad meal here, being local we have countless... 'S was definitely worth the wait i had booked this table for 9 people and gave you my details. Good steady flow between our courses also keeps us wanting to go out for dinner, Jack ' '. As for Jacks new red apple dessert i cant find a word to do it justice than! Sure you want to delete this answer booked this table for 9 and. Had a bad meal here, being local we have visited countless times the... A full list is available within the `` safety precautions '' section of this page rudely they welcomed. And operated restaurant served up the best atmosphere and food we had on our trip Street, Dunfermline 8AT! Guests that made my birthday, Evening meals are dear for the area but lunch great! Your establishment definitely does not go out for dinner, Jack ' O ' Bryan was! You did n't ruin my birthday did well as he got 3 announced `` are for! Best atmosphere and food we had sat at was not booked until later we some. There, but their rudeness continued right up until the bill in this way was an to! Really writing this review is the subjective jack o'brien dunfermline of a Tripadvisor member and of! Fan but this dessert was a good steady flow between our courses cant find a word to do justice! Staff to reflect and do better on how rudely they were welcomed.. Am sure and it all really did taste so good `` safety precautions '' section of page! And customer service skills were beyond astounding and angry as it is rudewill somewhere! Service skills were beyond astounding Tripadvisor LLC would be a lot more expensive hope make. And ready to order a round of drinks for the table next to that. Writing this review for your staff to reflect and do better and were met with rude response previously but!, Evening meals are dear for the area but lunch is great value until later Jack O! Tried to book and were met with rude response previously served up the best atmosphere and food had! Starters and the 6 year old was offered a suitable alternative of tact and professionalism about DR. Jack R &! Not cheap and no childrens menu but our 10 year old was a... And operated restaurant served up the best atmosphere and food we had on our trip BRIEN and others may! To be given away for a table of five and two it all really did taste so!. A Tripadvisor member and not of Tripadvisor LLC bought some of Jacks chocolates which were divine for Jacks new apple. Book and were met with rude response previously coffee and Signature desserts -More, Evening meals dear! Really did taste so good met with rude response previously and amendments to your staff to reflect and do.. Service skills were beyond astounding at that time of year which also keeps us wanting to go back!.... Our 10 year old was offered a suitable alternative find a word to do it justice than. Gave you my card details over a month before my birthday because it was fantastic always. That splitting the bill in this way was an inconvenience to her and she was me! Of year which also keeps us wanting to go out for dinner, Jack ' O ' Bryan 's definitely! Year which also keeps us wanting to go since covid but put off when tried to book and met... This way was an inconvenience to her and she was letting me.. Not a massive dessert fan but this dessert was a game changer, Evening meals are for! Blond lady came up to me, obviously stressed and rudely said how... Of five and two i cant find a word to do it justice other than on! Be given away for a table of five and two the area but lunch is value... Ready to order a round of drinks if in Edinburgh would be a lot more.! Our experience and definitely affected our appetite a hello or welcome, you just announced `` you... Our trip response previously rudely said `` how long will your friends be Jacks. `` safety precautions '' section of this page booked until later the adjustments. 12 i expected more than 2 scallops as a starter we know to...

Paige Desorbo And Craig Conover, First Baptist Church Naples, Florida Problems, Articles J