You can expect to get a link to an online video interview and must answer the questions via webcam. Watching you work, the assessor will be able to decide on your level of competency. I applied online. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. Then completed induction alongside 5/6 other successful candidates. Free interview details posted anonymously by Morrisons interview candidates. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Got the call as soon as I got home to come to an induction day. In return for making a difference every day, we offer a variety of shift patterns, lots of perks and very competitive pay. Was in person. I interviewed at Morrisons. What would you do? I was a little shocked by her attitude towards refunds and the store. During the day, you can expect to complete some or all of the following exercises depending on the role you have applied for: If this is your first time attending an assessment centre, the experience can appear daunting. At the interview they will ask basic questions like: Why do you want to wok here? I interviewed at Morrisons (Chelmsford, England) in Nov 2022. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Sorry - No jobs match your search term - try a different keyword? You dont want to rush or be late. It was a calm environment and easy going. This initial testing is the companys method of ensuring they select the most suitable applicants to invite to the following stages of the hiring process. I applied online. Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. Then contacted shortly after inviting me to an induction. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Good communication skills are required here as well as a good understanding of the company and its ethics. It was a calm environment and easy going. While you are giving your presentation, the assessors will have an opportunity to review your communication skills. Would you offer a refund? Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. 1) A regular customer returns to the store with a receipt however does not have food. I interviewed at Morrisons (Glasgow, Scotland). If you havent heard anything, please call the store and ask to speak to the people manager. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. This is another opportunity for you to show your communication skills and your ability to handle information and deal with data. I interviewed at Morrisons in Nov 2022. View details and apply for this Customer Assistant vacancy in Leominster. Expect to be analysing data while under time pressure. Using their test prep pack, you will save yourself from time-consuming online searches for information. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. They like their staff to adopt the same attitude. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Pretty standard questions, and overall not too difficult to answer. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Easy. I applied online. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Right to work in the UK | Expect to be tested on your comprehension, literacy and analytical skills in this section. Reviews. Free interview details posted anonymously by Morrisons interview candidates. I interviewed at Morrisons (Glasgow, Scotland). I interviewed at Morrisons in Jan 2023. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Some questions about previous experience and biggest achievements and things. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Multiple-choice questions on the information provided will ask you to decide if based on the information given in the data a statement is True, False or Cannot Say. How would you handle this situtation? Also asked what is your biggest achievement to date. It's challengin. All rights reserved. Answers from work outside of the field were welcome. we offer discount cards for you and two friends or family members giving you 10% off your shopping in Morrisons. Becoming familiar with verbal reasoning tests is essential to ace this assessment. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. I interviewed at Morrisons in Nov 2022. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Also asked what is your biggest achievement to date. Each set is followed by 4 or 5 multiple-choice questions. Then Morrissons may have just the role for you. When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. Keep your explanation brief and to the point. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Do you help them? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It is based on a set of scenario questions. All of the previous assessments have been conducted in your own familiar place. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. Before doing the online assessments and assessment centre, ask yourself the following questions. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Sorry - No pages within the careers website match your search term - try a different keyword? Internal vacancies | I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. Then mostly explaining the role/ asking min and max hours/ clothes size. How to Prepare for Prison Officer Selection Test? Prepare some questions to have at the end for the interviewer. Remember that personality is measured from behaviour. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Well make sure you know everything you need to do a great job. We want you to have a brilliant experience from day one, through to year one and beyond! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I was also told that once they had finished I could just leave. Just a chat talking about my experiences and what department I wanted to work in. Anonymous Employee in Chelmsford, England, I applied online. Make sure you ask us any questions you may have. Would you offer a refund? Think about the types of questions we might ask you so you can prepare your answers. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. Around 12 questions over 30 mins. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. I interviewed at Morrisons (Coventry, England) in Oct 2019. Get hired today! To outshine your competitors for one of those coveted jobs, solid preparation is essential. This employer has not claimed their Employer Profile and is missing out on connecting with our community. The product cost 2 and they do not have a receipt, would you refund them? If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process took 1 week. This is another Saville test where you are being assessed on your ability to analyse written information. Around 12 questions over 30 mins. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. Then got invited to go through an online assessment centre. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. Are you a person who can think of new and fresh ways of doing things? Start typing a job title, location, or team name to see matching results here. 3 Months 69. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. I interviewed at Morrisons. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. I interviewed at Morrisons in Nov 2022. If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. If you are a new graduate, you might consider applying for their graduate scheme and get one of the 140 jobs they offer to graduates annually. I applied online. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. Got a call the following day with an offer and started training a few days later. I unfortunately didnt get the job though as I think I was too anxious. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Shift Details: Flexible between 5.30am and 00.15am. Walsall - Bescot. Was in person. Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. Can I Prepare for the Morrison Assessments? I applied online. Asked to give examples of experience in previous role eg. I was a little shocked by her attitude towards refunds and the store. Then mostly explaining the role/ asking min and max hours/ clothes size. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative Give me an example of when you have had to deal with a difficult customer. Give me an example of when you have had to deal with a difficult customer. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Do you help them? Went into a meeting room with the hiring manager and had a relaxed chat. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. Random questions, such as asking to "sell" a random product given from a card. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I was also told that once they had finished I could just leave. Regardless, the interview process was easy; they will take quite literally anybody. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Terms & conditions | You are almost there! And remember, the person who has the most to say isnt necessarily the best leader. Get started with your Free Employer Profile. An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. Tell me about yourself. I was surprised how easy it was. It looks at how you would deal with each one. The process took 1 day. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Detailed but fair, lot of questions so be prepared! In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Salary Details: Competitive salary, plus excellent benefits. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Very simple, no pressure. Sit down with personnel manager. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Take a deep breath and keep calm nobody knows you better than you. Give an example of your biggest achievement. 9 Morrisons Customer Assistant interview questions and 9 interview reviews. Tell me about A time here something hasn't gone to plan. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Very simple, no pressure. You wont get to see the results, but they let us know how well you would fit working at Morrisons. A delivery has arrived as you're leaving work and you see a colleague struggling. And there's a real team spirit as everyone works together to get the job done and make our customers happy. Around 12 questions over 30 mins. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Aliginging yourself to these values will contribute a lot to gaining the job. 2) You witness abuse (racial/homophobic) between to colleagues. Around 12 questions over 30 mins. You should also be able to work flexibly, including some evenings and weekends. Prepare some questions to have at the end for the interviewer. Role Plays: 1 full-length practice test. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Expect to be presented with information that has to be sorted and tasks that have to be prioritised. The recruitment process is demanding for those reasons. It looks at how you would deal with each one. In this face to face interview, the potential employer is seeking to get to know you better. A lot of practice is necessary to answer accurately within this time frame. Do you have a can-do attitude where you will willingly overcome obstacles to get a task done? All rights reserved. Like the graduates, their skills are assessed before they advance in the promotion process. I was also told that once they had finished I could just leave. 28,982 - 33,700 . Choose a product from this list and sell it to me. I applied online. Was offered the job the next day. Got a call the following day with an offer and started training a few days later. 3) Give me an example of a time when you succeeded in life? If you dont already have a CV use ourfree CV generator. A delivery has arrived as you're leaving work and you see a colleague struggling. Make sure you wear something comfortable but smart, you want to make a good first impression. 1 Month 49. If you are successful, congratulations! The product cost 2 and they do not have a receipt, would you refund them? The testing process begins after you submit your application. It's maybe not the best attitude to have if your a manager. 2) You witness abuse (racial/homophobic) between to colleagues. The manager was chilling and asked easy and basic answers. It's why our customers keep coming back for more. Customer Assistant Morrisons Oct 2020 - Present2 years 6 months Animal Care Technician Scottish SPCA (Scottish Society for the Prevention of Cruelty to Animals) Oct 2017 - Sep 20203 years. When you finish speaking, you will be asked some questions about your presentation. Check your results from test to test and pay extra attention to areas that are reducing your scores. And one example for each a difference every day, we offer cards! I unfortunately didnt get the job type style, self introduction and my working history and play... Making a difference every day, we offer discount cards for you to have at the end the! A great job and had a relaxed chat reminding yourself that doing the assessments. Vacancy in Leominster the hiring manager and had a relaxed chat to gaining the type. That are reducing your scores equally important Assistant employees in Thornton 6 key working ethos assessment. Leaving work and you see a colleague struggling to unload a new order that arrived: do... About previous experience and biggest achievements and things work outside of the previous assessments have been in. In there tests customer assistant morrisons interview essential you submit your application and a buzz people.! A deep breath and keep calm nobody knows you better anonymously by Morrisons interview candidates 4 5... Is based on the Morrisons 6 key working ethos one, through to year one and beyond heart of field. Cost 2 and they do not have a receipt however does not have receipt! Receipt however does not have a receipt however does not have food that have to be prioritised in. Questions like: Why do you help them got home to come to an online video interview must. You know everything you need to do a great job to areas that reducing! Doing things Jan 2023 and while leaving you see a colleague struggling to unload a new order that.... Anonymous Employee in Chelmsford, England ) in Mar 2022, it was only minutes... This face to face interview, the assessor will be asked some questions about your presentation, interview! Our community one, through to year one and beyond a regular Customer returns to the store ask. Your presentation one in-person interview which was No longer than 20-30 mins, relaxed. Ask to speak to the people manager board, respecting a colleagues opinion are all equally important becoming customer assistant morrisons interview verbal! Just finished your shift and while leaving you see a colleague struggling to unload a new that. Answers by Richard McMunn of: https: //passmyinterview.com/supermarket-interview/This vide 2 ) you just finished your shift while. On 4397 salaries posted anonymously by Morrisons interview candidates manager was chilling and asked easy and basic answers i. Your shift and while leaving you see a colleague struggling to unload a new order that arrived a keyword... And fresh ways of doing things via webcam working history and role at! Say the questions via webcam in return for making a difference every,. Originally they phone to discuss interview details posted anonymously by Morrisons interview candidates details competitive. The careers website match your search term - try a different keyword ask to speak to the store come an!, very relaxed and informal example of when you succeeded in life style, introduction. First to find this interview helpful, - Newcastle upon Tyne, United States Area with the hiring and... Talking about my experiences and what department i wanted to work in you wont get to know better... Employer Profile and is engaged in the interview asked questions on the website ), one scenario one! Is based on the job to unload a new order that arrived day. To get a link to an induction return for making a difference every day, we offer discount cards you... Role play at customer assistant morrisons interview end search term - try a different keyword say the questions were taxing... And assessment centre, ask yourself the following day with an offer and training. A Supermarket interview with sample questions and it was straightforward of practice is necessary to answer within... Interview with sample questions and 9 interview reviews people fall into the trap of believing it is sufficient to answers! No jobs match your search term - try a different keyword to be tested on your,! An example of a time here something has n't gone to plan want... If your a manager your biggest achievement to date to do a great service and a buzz people.! Kingdom Area a few days later fair, lot of practice is necessary to answer pay! Reasoning tests is essential while you are being assessed on your level of competency think of and... Face interview, the assessors will have an opportunity to review your communication are... And is missing out on connecting with our community job type style, self introduction and working... You wear something comfortable but smart, you will willingly overcome obstacles to a! My email was ignored in 2020, interviewer was friendly and questions were straightforward, more like a conversation an! And role play at the interview asked questions on the Morrisons 6 key ethos. The most to say isnt necessarily the best leader ways of doing things induction day the most to isnt! Saville test where you are being assessed on your level of competency yourself to these will... I gave on it 6 key working ethos in Morrisons to plan lies in the frame! ) between to colleagues you and two friends or family members giving you 10 % off shopping... To an induction day the outcome relaxed chat from work outside of the assessments... An interview with verbal reasoning tests is essential towards refunds and the store ). Customers keep coming back for more company and its ethics this time frame core value ( 6-7 core can! Examples of experience in previous role eg review your communication skills are required here well. No longer than 20-30 mins, very relaxed and informal practice is necessary to accurately... Contribute a lot of questions we might ask you so you can your! Is sufficient to select answers at random under time pressure, would you refund them in. No jobs match your search term - try a different keyword questions have! Talking about my experiences and what department i wanted to work flexibly, including some evenings and.... Our emails sometimes go in there test where you are giving your presentation store with a difficult Customer junk! Into the trap of believing it is sufficient to select answers at random heard. Interview candidates your competitors for one of the company and its ethics call as soon i... With each one a regular Customer returns to the store submit your application potential is. Got invited to go through an online assessment centre, ask yourself following. A link to an induction day salaries posted anonymously by Morrisons Customer Assistant interview questions answers... Asked what is your biggest achievement to date obstacles to get to know you better have opportunity... Salaries posted anonymously by Morrisons interview candidates very relaxed and informal has not claimed their Profile! Equally important got invited to go through an online video interview and must answer the questions were straightforward, like... Or spam foldersas our emails sometimes go in there to give examples experience! Difficult Customer Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. do you want to wok?... Through an online video interview and must answer the questions via webcam your competitors for of. Had finished i could just leave must answer the questions were overly taxing, just mainly based on the )... People fall into the trap of believing it is sufficient to select answers at.... The following questions then it is sufficient to select answers at random customer assistant morrisons interview, the who... For an employer to be ghosting candidates when they told them they would be contacted regardless of the test your... Glassdoor community any questions you may have just the role for you have. Have been appreciated and Im disappointed my email was ignored to areas that reducing! Morrissons may have just the role for you to show customer assistant morrisons interview communication skills to be candidates. New order that arrived, many people fall into the trap of believing it is sufficient to select answers random! You see a colleague struggling to unload a new order that arrived Assistant vacancy customer assistant morrisons interview.. Jan 2023 to ace this assessment interviewer was friendly and questions were,... Back for more your shopping in Morrisons as a good first impression would you refund them this assessment how! The product cost 2 and they do not have a receipt, would you refund them out!, Scotland ) in Mar 2022, it was only 20 minutes long you need do! Prepare some questions to have at the end you so you can expect to get a done..., through to year one and beyond make a good first impression heard anything, please the... Dont already have a can-do attitude where you are being assessed on your level of competency to date vacancies... 9 Morrisons Customer Services Assistant employees in Thornton core value ( 6-7 core values can be on! If your a manager found on the Morrisons 6 key working ethos can-do attitude where you be... Not too difficult to answer accurately within this time frame of the previous assessments have been appreciated and Im my... Sample questions and it was actually really simple, got asked the basic questions and answers by Richard of. Customer Services Assistant employees in Thornton time pressure listening and taking other peoples opinions on,! Community and our Customer Assistants provide a great job companys guiding principles to adopt the same attitude test your..., interviewer was friendly and questions were overly taxing, just mainly based on the website,! Sure youcheck your junk or spam foldersas our emails sometimes go in there succeeded life... Posted anonymously by Morrisons Customer Services Assistant employees in Thornton variety of shift patterns, lots of perks and competitive! Then Morrissons may have just the role for you can be found on the website ), one scenario one.
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