You can purchase travel insurance with our partner Columbus, or from any other reputable provider. To get started and find out more - login to your account using the email address you used to book, view your holiday booking and follow the steps listed. Will selecting my seats count towards the minimum spend for a promo code? The Foreign, Commonwealth and Development Office (FCDO) website offers up to date travel advice for all holiday destinations including entry requirements, medication restrictions, health, health and safety, security, local laws, local customs and much more. Can I use an easyJet flight voucher to buy an easyJet holiday? Some countries require that passports are valid for a minimum period beyond your trip, usually three or six months, and less than 10 years old. This allows you to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. Our easyJet Chatbot is now available on easyJet.com . Make sure you take a look at our customer safety and wellbeing centre, which weve built to give you the reassurance that our team of experts have made your holiday as safe as possible. Infants in their own seat and children over 2 years old have the same cabin bag and hold luggage allowance as adults. y clicking this link you will be redirected to a page managed by our 3rd party partner South Pole. Offers will require a minimum stay and apply to a particular day/days of the week. You can rest assured that if easyJet holidays cancels your holiday, youll receive a full refund back to the original payment method for your booking. Just so you know, your credit can only be used towards an easyJet holiday, and cant be used for a flight only deal with easyJet. Offer may be changed or withdrawn without notice. Im in resort and Ive got an issue with my holiday who can I contact? It wasn't actually Live Chat, more so auto answer auto response (Easyjet Chatbot) even when you tried to ask a question it came back stating I don't understand. We want you to be confident that your holiday is right for you. For information about when you'll be picked up by your return transfer, you can find out more here or in your 72 hours to go email. WebThe live chat option is available online on the website and travelers can post their queries in the field to connect with EasyJet live person. How do I change or cancel my tour/activity booking with Musement? Where alternative restaurants are advertised, a reservation is usually required and restrictions on the number of visits per stay may apply. If youre still having issues, please contact our team who will be able to re-send your documents to you. 4. Tracking gaining insights and consumer data. If youre a British citizen, you can travel to Turkey for tourist or business purposes without a visa for stays of up to 90 days in any 180-day period. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! As a reminder, your easyJet holidays credit is valid for 12 months from date of issue, but your departure date can be beyond this - you're able to book any holiday currently on sale on the easyJet holidays website! What are the passport requirements for my destination? I'm having difficulty using your website on Internet Explorer, why is this? To get started and find out more -. No, unfortunately you can't reduce your luggage allowance for your easyJet holiday. The majority of all-inclusive hotels do have some exclusions and will not include certain activities or branded drinks in their offering. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. If your question is about an easyJet flight voucher, unfortunately these cant be used for an easyJet holiday right now, we're sorry about this. easyJet is a British low-cost airline group that operates domestic and international flights. So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. Where easyJet holidays online credit applies, that will be subject to ourCredit Terms & Conditions. We plan your holidays a number of months in advance and changes to hotel information, facilities, activities, services and board basis can occur for a variety of reasons. If you would like to proceed, you canget in touchwith our team. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. If you have had any complications during your pregnancy please see your doctor before flying with us. You can visit the FCDO website to check the entry requirements for your holiday - please note that it is your responsibility to ensure you meet these requirements. Offer not available by phone. Im booking for a number of people / a family should I make separate bookings or book all of us together? Please ensure that your server understands what you are asking for. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. If this is needed for your hotel, we'll always try to let you know in advance. Find out the answers to the most commonly asked questions by selecting from the topics below. Click on the Add button field. Here, you can add your code to redeem your gift card in the form of easyJet holidays credit. The company would much rather prefer you handle all your transactions online without You can find it on the Help page, our Latest Travel Information page or Contact Us page. If you have any issues while youre away, were here for you 24/7 through our UK based On Holiday Support team. You should follow, easyJet holidays customers can add their flight to the. Can I get an extension on my balance due date? HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. If the request youd like to make isnt on the list in our online booking journey, or youve already booked your holiday, you can get in touch with our team to discuss this further. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in. Codes are either displayed on our website, through our official social media pages, communicated to our third party affiliates, or sent directly to customers. Half board this includes two meals a day, normally breakfast and dinner. Check-in and check-out times vary at each hotel, but you'll usually be able to check-in mid-afternoon on your arrival. Its important that you do give us the opportunity to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. You can expect the following at an all-inclusive hotel: Identification: on arrival you may be given an identification bracelet or card to be shown when ordering drinks, meals. Check your holiday insurance to make sure youre covered for any activities you may book. Can I use my easyJet holidays credit towards a flight only deal? Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. Find out more about our sustainability journey Every easyJet holiday includes a flight and hotel, along with 23kg of hold luggage per person for your flights. Im looking to book a holiday for a stag/hen do how do I know if the hotel will accept my booking? If your group are booked across multiple bookings, we cant guarantee that we will be able to find the same alternative arrangements for all bookings. I booked my holidaybefore 1st November 2022. Emailing them at support-ej@musement.com. Prices are subject to change. Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading easyJet holidays Protection Promise. Booking Conditionsapply. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - please get in touch with our teambefore you book. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. How do I find and use my easyJet holidays credit? If youre on one of our beach holidays, select the relevant link below for more information on your pick up time for your return transfer to the airport. If you dont have one, you can sign up here. Intercom: Best Chatbot for Customization. Within our credit terms and conditions, we state that no cash alternative is available to the easyJet holidays account credit amount. It's all part of our industry leading easyJet holidays Protection Promise. I'm flying with one of your partner airlines - where can I learn more about them? Greet your customers and automatically filter spammy messages. If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. When and how can I purchase a large cabin bag? Selected hotels do ask for a refundable deposit when checking-in. We want you to be confident that your holiday is right for you. Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. Remember that a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) only entitles you to basic state medical care in participating countries; it does not cover you for repatriation. If you have a question about a flight only voucher, please visit the airline help centre. Please take the time to review all the resources weve made available. If you're currently on holiday and have tested positive for Covid-19, you should notify your hotel immediately and then contact our 24/7 On Holiday Support team on +44330 551 5160. Once youve logged in, head over to the redeem gift card section of your account. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. If you have a particular hotel in mind, give our Sales team a call on. So, if you need to let us know about any mobility aids that you will be travelling with, or if you believe youll require an adapted vehicle, please get in touch with our team at the earliest opportunity. Booking Conditionsapply. I'm60 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidaysProtection Promise. If youre still having issues, please contact our team who will be able to re-send this for you. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. Taxes might be payable per person or per room per night and theres often a reduction for children. If youd like to visit particular attractions, we recommend that you check their availability in resort as they may have to close at short notice because of the weather or for routine maintenance. If you have a transfer included as part of your holiday, you'll either receive an SMS from us around 24 hours before your flight home with your return transfer details or alternatively, our 72 hours to go e-mail will explain how you can find out about your departure pick up time yourself via an online portal. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. What documentation do I need for check-in? Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Can I drop my bags off at the airport the night before? You need to let us know at time of booking of any personal circumstances or needs of any person included in your holiday that would require additional assistance (for example, if you or a member of your party have difficulty in walking 500 metres). BotPenguin is the most well-known and most effective chatbot creator. If youd also like to bring a large cabin bag on board (max. Your large cabin bag needs to fit in the overhead locker. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. 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