Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. Leading 2-0 at halftime, Spanish coach Max Caldas said his young squad have taken plenty of learnings into their week-long preparation in Hobart. Tap the trash can at the top right of the event pass to shred the event pass. Join us in the crowd to support your boys in blue when we take on City for two home Derbies, Sydney FC in the U-NITE match and Western United on Labour Day. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. The fee is per transaction so you only pay one fee regardless of how many tickets you purchase in the transaction. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. ezyTicket is Ticketek's print-at-home PDF ticket and is currently available for selected events only. The app is built for the iPhone, although it will run on an iPad at iPhone resolution. This can be accessed using the 'Share and Save' button on the mobile ticket. You are responsible for knowing the contact details of all attendees in your group. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Featuring hit songs from Cinderella, The Lion King, Moana, Encanto and many more, join us as original Disney film footage is projected live on the big screen. . AAMI Park. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. Junior Tickets Juniors are classed as 15 years and under and must be accompanied by an adult. Choose an event below and then click the BUY TICKETS button. Does everyone in my party have to arrive together if I have selected multiple Mobile Tickets? Secure your seat and don't miss out on the Victory atmosphere. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. stream It does, it's 14 for most events. Children aged 4-14 as at 1 January 2014 are eligible to purchase a junior ticket. I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? Companion cards accepted? Can I use a device larger than a mobile phone (e.g. Enter the required information in the fields provided. 2023 ProductReview.com.au Pty. Ticketek Gift Vouchers look just like a regular Ticketek ticket. In the spirit of reconciliation the AFL acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. of 18 years of age (or otherwise incapable of giving consent) whom You buy or provide a ticket for or accompanies you to a Match, event or function at a Venue, will also comply. Gold. Has anyone been able to get their Ezy ticket reissued with a new code? Ticketek Gift Vouchers are valid for 18 months from their date of purchase. A family ticket consists of 2 adult tickets and 2 child tickets (see clause 9 for applicable age restrictions). If I received an invite, does Ticketek store my contact details? Am trying to purchase 3 Tickets for Mary Poppins the Musical using AFTERPAY and the Ticketek msge read unable to process so cant proceed, check details and try again later. Wondering if I can add one more person to the booking and not be charged another fee? Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. Children 3 years and under. Ticketek Contact Centre. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. The Companion Card program is applicable at all AFL Venues. Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. This . Sell tickets directly from your Ticketek Account. ----- - Children aged 6-14 years at 1 January 2020 are eligible to purchase a junior ticket. I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? They will be assigned the seats nearest the original purchaser. ticketek junior ticket age. Invitee A changes their mind and does not proceed with their purchase. Press question mark to learn the rest of the keyboard shortcuts. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Black - $32 / $27 / $12 / $76. No, only Mobile Tickets can be added into your Passbook. The 2022/23 A-Leagues season has arrived with 13 blockbuster Melbourne Victory home games at AAMI Park. Tickets will not be issued to persons other than the credit/debit card holder. When a game is on, the Traffic Management Plans are put in place and enforced by Auckland Transport. In addition, during Adelaide Festival, the Ticketek Call Centre will also be open: Sundays (5, 12, 19 March): 10am-4pm. What are the terms of concession tickets? We also regularly monitor our ticketing system for suspicious transactions. Note: A one off Ticketek booking fee applies to each transaction. This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. No, Ticketek Gift Vouchers are not reloadable. General Terms and Conditions New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. Invitee B starts purchasing two seats from hold. They will be assigned the next two seats along (next to Invitee A). Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. Get Tickets The Official Grand Final Lunch. The Box Office is open Tuesday's from 12pm-4pm. As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Where can I get more information about privacy for Friend Spotter? Some events have more than one price type. Hi I just made a booking. I checked with AFTERPAY and they confirmed acct is ok, so it appears the problem is with the Ticketek site. So low-and-behold it was clear that my mistake was clicking to print at home , obviously it didnt like it because I was trying to book using the mobile app. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. Sell tickets directly from your Ticketek Account. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. Postponed and Cancelled Events. The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. We recommend that you confirm with your venue whether they have an existing ticketing agreement. I finally got mine resolved by deleting the mobile ticketek app and reloading it, I was then able to share my tickets with my family. Can I use text or download images, photos and videos from the site? Don't forget, you can update your account by returning to the, Then sign in with your current username (the email address you registered with) and password. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. Customers in New Zealand can purchase tickets by calling the Ticketek New Zealand Call Centre on 0800 842 538 and ask for . Invitee A starts purchasing two seats from hold. When can I request a refund if I have purchased Refundable tickets? Find game schedules and team promotions. Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. thetempest22. Ticketek may charge a reasonable fee for the replacement of tickets. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. 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